Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day:
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on which you or a third party named by you, who is not the carrier, has taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered uniformly;
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on which you or a third party named by you, who is not the carrier, has taken possession of the last goods, provided that you have ordered several goods as part of a single order and these are delivered separately;
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on which you or a third party named by you, who is not the carrier, has taken possession of the last partial shipment or the last piece, provided that you have ordered goods that are delivered in several partial shipments or pieces.
To exercise your right of withdrawal, you must inform us
Procapo Vertriebs GmbH & Co. KG
Industriestraße 100
66802 Überherrn
Germany
Phone: +49 (0) 6836 920215
Email: info@procapo.de
by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract.
You may use the attached sample withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the additional costs arising from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.
For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this repayment.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will bear the direct costs of returning the goods.
You only have to pay for any diminished value of the goods if this diminished value is due to handling the goods in a manner not necessary for examining their nature, characteristics, and functioning.
Sample Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
To:
Procapo Vertriebs GmbH & Co. KG
Industriestraße 100
66802 Überherrn
Germany
Email: info@procapo.de
I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods:
Ordered on () / received on ():
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only for communication on paper)
Date:
(*) Delete as appropriate.