FAQ

Your order will usually be shipped within 1–3 business days.

You will receive tracking and can view the status at any time.

Our claim: A shopping experience that is as high-quality
as our products.

You will find a precise size chart in every product description.

If you are unsure, please contact us directly – we will be happy to provide individual advice.

Our goal is not just a sale, but the perfect fit.

No risk for you.

If a product does not fit perfectly, you can, of course, return it within the legal period.

Our customer service supports you personally and without complications.

Because premium also means premium service.

Because you're not just buying a product – you're making a statement.

Procapo stands for uncompromising quality, timeless elegance,
and genuine equestrian expertise. Each design is born from over 25 years
of experience in the premium segment and developed by active riders.

If you value style, function, and durability, you'll feel the difference immediately.

Many brands produce for the market.

We develop from within the sport.

Behind Procapo are Mirco Betz and Timm Dirla – who have been instrumental in international equestrian sports for over
25 years.

Our team consists exclusively of riders. Every product
is conceived, tested, and perfected under real-world conditions.

The result:

✔ well-thought-out details

✔ innovative materials

✔ luxurious feel

✔ timeless designs instead of fleeting trends

Because true quality has its price – and is cheaper in the long run.

We use selected materials, produce in
small batches, and work with long-standing partners, many of whom have been
with us for over 20 years.

Our products are made to accompany you for years – not just one season.

For us, luxury means:

Perfection in detail. No compromises.

We work exclusively with experienced
production partners, with whom we have maintained close relationships for over two decades in some cases.

These long-term partnerships guarantee consistent
quality, fair conditions, and absolute reliability.

Yes – consciously so.

We produce in limited quantities to ensure exclusivity
and the highest quality standards.

For you, this means:

No mass-produced item.

No interchangeable look.

But genuine uniqueness.

Yes – every single one.

Our entire team consists of active riders and genuine horse people.

We only develop products that we would use ourselves with full conviction.

What doesn't excite us doesn't make it into the shop.

For respect for the horse.

For style in the saddle.

For team spirit.

For a new form of equestrian luxury that is understated – but makes a lasting impression.

Our daily goal:

To make the world of equestrian sports a little more beautiful.